APCO Project RETAINS

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Keith Hall
Wave Motion Digital
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Project RETAINS

Agency Profile

The RETAINS toolkit 4.0 is an application which can help you estimate your appropriate staffing levels but also to help you project other potential scenarios (adding another client agency, consolidation, de-consolidation, etc). Please complete the below fields which are specifically for use within the RETAINS toolkit. The changes you make here will not affect your APCO profile. To make permanent changes to your APCO profile, go to www.myapcointl.org.

Personal Info

Address

Demographics

Service Area

Employees

VOIP Calls

TDD/TTY Calls

Domestic Violence Calls

EMD Calls

Text-to-9-1-1 Calls

Services

Indicate the type of calls that are processed. This information does not enter into staffing calculations but is used for comparisons and will be included in the summary report.

Emergency Calls

Call Type

Call Taking?

Dispatch?

Law Enforcement
Fire
Medical/EMS
Medical/EMD
Hazmat
NCIC/CIC
Other

Non-Emergency Calls

Call Type

Call Taking?

Dispatch?

Administrative Calls
Public Works
Animal Control
Emergency Weather Information
Transportation/Transit Information
After hours (for public emergencies)
Other